Terms and Conditions
Accuracy of content
* contact Isabella’s Handbag Shop at email@example.com within 7 days of the delivery date for the returns address, the item must be returned no later than 14 days from the date of delivery. Items received after 14 days will be returned to sender, sender will be responsible for delivery costs
* Unless the item is faulty/not as described, the customer is responsible for all returns delivery costs
* Non-faulty items must be returned in their original, undamaged packaging with all tags attached and must be in an unused condition. If we find that the product has not been returned to us in fully re-saleable condition, we reserve the right to refuse a refund on the item, or deduct up to 50% of the selling price from the refund amount.
* Please enclose a copy of your invoice and contact details when returning items, returns should be sent to the address provided on the invoice.
* For non-faulty items we will issue a refund minus any shipping costs within 3 working days of receipt of goods. We cannot be responisble for lost or damaged returned parcels therefore customers are advised to use a recorded or trackable online delivery service.
* If a refund is required it will be issued to the card used in the original purchase.
* When returning any product that has been part of a multibuy purchase, you will be credited the difference in value of what you have kept and what you have returned. You would forfeit any discount applied by returning part thereof.